Terms & Conditions
We reserve the right to modify or update these Terms and Conditions at any time, without prior notice.
Acceptance of the Terms
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not accept these Terms, please refrain from using our platform.
Eligibility Requirements
Our services are available only for individuals who are 18 years or older. We reserve the right to verify your age at any time during your use of our platform.
Minimum Age Requirements
You must be at least 18 years old to use our platform. We may require additional verification if we suspect that you are under the minimum age requirement.
Geographic Restrictions
We do not accept players from jurisdictions where online gaming is prohibited by law. We reserve the right to restrict access to certain countries or regions without prior notice.
Account Registration Rules
To create an account, you must provide accurate and complete information about yourself. You may only hold one account with us at a time. If we detect multiple accounts held by you, we will suspend or close all of them.
One-Account-Per-User Policy
Each user is limited to one account per household. We reserve the right to request proof of address and identification if necessary to verify that your account is not being shared with others.
Identity Verification and KYC (Know Your Customer)
We may require you to provide verification documents at any time during your use of our platform, including but not limited to:
You agree to provide accurate and complete documentation when requested. Failure to comply with these requirements may result in the suspension or closure of your account.
Account Accuracy Obligations
It is your responsibility to ensure that all information on file with us remains up-to-date, including but not limited to:
We will use reasonable efforts to verify and update any changes made by you. However, we do not guarantee the accuracy of third-party services.
Account Security Responsibilities
You are responsible for maintaining the security and confidentiality of your account login credentials (username and password). We recommend that you:
We will not be liable for any losses resulting from unauthorized use of your account.
Login Credentials and Password Protection
You must keep your login credentials confidential. We may change our password requirements at any time without prior notice.
Restricted Behaviour and Prohibited Activities
The following are prohibited activities:
We reserve the right to suspend or close your account if we detect such behavior.
Bonus and Promotion Rules
By participating in promotions, bonuses, or contests (the "Promotions") on our site, you agree:
Bonuses are subject to terms and conditions specified for each Promotion. Bonus abuse will be investigated and dealt with in accordance with our internal policies.
Wagering and Gameplay Conditions
You acknowledge that:
We reserve the right to suspend or close your account for continuous gameplay errors resulting in significant losses.
Bonus Abuse Prevention
If you are suspected of bonus abuse, including but not limited to:
Your account may be suspended or closed without prior notice. If such behavior is proven after an investigation, your account and any related accounts will be permanently blocked from participating in the Program.
Deposits and Withdrawals
If you have made deposits via our services, you can make withdrawals when you:
Withdrawal processing times are between 24-48 hours. We reserve the right to review each transaction individually and may request additional information from you.
Verification Before Withdrawals
Before your first withdrawal, we will verify:
This is done for security purposes only. Failure to comply with these requirements may result in the rejection of your withdrawal request.
Processing and Review Procedures
Withdrawal requests are reviewed as soon as possible after submission. Our team will verify all information provided before processing any transaction.
Please note that if you have not deposited via our services, we cannot guarantee payment or return any amounts received from a third party.
Responsible Gambling Expectations
We encourage responsible gaming practices:
To help prevent problem gambling, we may require self-exclusion or close accounts without prior notice.
Self-Exclusion and Account Restrictions
If you wish to exclude yourself for:
You can initiate a period of self-exclusion with us. This will mean that your account will be blocked during the chosen time-frame.
Game Fairness and RNG Systems
We use certified random number generators to ensure game fairness. Our games are regulated, tested and reviewed regularly for adherence to gaming standards.
If there is any evidence or suspicion of unfair gameplay:
Please contact us with your concerns.
Technical Interruptions or Voided Gameplay
In the event that our system encounters a problem during game play, we may suspend gaming services temporarily until technical difficulties are resolved.
If you experience gameplay issues due to server crashes, lag, etc. your bets will be void and any balance change reversed after 24 hours of resuming service.
Suspension or Closure of Accounts
Your account can be suspended or closed by us without prior notice in the following situations:
If your account is closed due to breach, all deposits and credits may not be returned.
